Yes. Face Dr delivers professional skincare products across the Republic of Ireland, allowing clients to order ZO Skin Health and other available skincare products online and have them delivered directly to their door.

Delivery costs and available delivery options are shown at checkout before you complete your order.

Delivery times can vary depending on your location and the courier service used. Once your order has been dispatched, you will receive tracking information so you can follow your delivery.

Once your order has been dispatched, you will receive tracking information by email.

If you have a Face Dr account, you can also access your order information through your account.

Northern Ireland is part of the UK, so orders for Northern Ireland should be placed through the UK Face Dr website rather than the Republic of Ireland website.

For clients in the Republic of Ireland, use the Ireland Face Dr website at ie.myfacedr.com.

Yes. Face Dr is an authorised stockist of ZO Skin Health and provides professional ZO Skin Health products to clients across the Republic of Ireland.

Because ZO Skin Health is professional, medical-grade skincare, some products require a consultation with a Skin Expert before they can be purchased.

You can buy ZO Skin Health online through Face Dr Ireland.

Face Dr is an official authorised stockist of ZO Skin Health and provides access to professional skincare alongside personalised guidance from Skin Experts.

Yes. Face Dr is an official authorised stockist of ZO Skin Health in Ireland.

Our Skin Experts can help you select appropriate products and create a personalised skincare regime based on your individual skin concerns and goals.

Some ZO Skin Health products require a consultation before they can be purchased.

If you are new to Face Dr, we recommend starting with a free online skincare consultation. Your Skin Expert can assess your skin and recommend the appropriate ZO Skin Health products for you.

Existing clients can log in to their Face Dr account to reorder products or use the relevant reorder form.

Yes. Existing Face Dr clients can log in to their Face Dr account to reorder their recommended ZO Skin Health products.

You can also use a Face Dr reorder form where available.

Creating a Face Dr account allows you to access your personalised skincare regime, view pricing, reorder products and book review consultations.

If you are new to Face Dr, you can start by booking a free online skincare consultation with a Skin Expert.

The price of ZO Skin Health products varies depending on the product and program.

Face Dr displays prices in euros on the Irish website, with individual products and programmes ranging from lower-priced cleansers and treatments through to more advanced skincare programs.

If you need to change or cancel an order, contact the Face Dr team as soon as possible at hello@myfacedr.com.

We will do our best to help, although changes may not be possible once an order has been processed or dispatched.

If you need to return a product, please contact the Face Dr team before sending it back so that we can advise you on the appropriate returns process.

For hygiene and safety reasons, skincare products generally need to be unopened and unused to be eligible for return.

Opened or used skincare products may not be eligible for return due to health, safety and hygiene requirements.

If you have received a damaged, faulty or incorrect product, contact the Face Dr team as soon as possible so we can investigate.

Contact the Face Dr team as soon as possible if your order arrives damaged, faulty or contains an incorrect product.

Please provide your order number and photographs of the issue where appropriate so that our team can investigate and advise you on the next steps.

Contact the Face Dr team if you need to request a refund or return.

Once an eligible return has been received and assessed, any approved refund will be processed according to our returns policy.

Medical-grade skincare is an outdated marketing term referring to professional skincare products formulated with high-performance active ingredients and designed to address specific skin concerns.

Face Dr specialises in professional skincare, including ZO Skin Health, and combines these products with personalised advice from Skin Experts.

Face Dr can help you find professional skincare for a range of concerns, including:

• Acne and breakouts
• Pigmentation and dark spots
• Sun damage
• Fine lines and wrinkles
• Ageing skin
• Uneven skin tone
• Redness
• Rosacea
• Dry or dehydrated skin
• Sensitive skin
• Enlarged or congested pores
• Uneven skin texture

Your Skin Expert will assess your individual skin and recommend a regime based on your concerns and goals.

There is no single skincare routine that is right for everyone with acne.

Face Dr offers professional skincare designed to target acne, congestion, excess oil and breakouts. Your Skin Expert can assess your skin and recommend the most appropriate products and routine for you.

Pigmentation can have different causes, including sun exposure and post-inflammatory pigmentation.

A personalised skincare regime can help address uneven skin tone and the appearance of pigmentation. Your Face Dr Skin Expert can recommend products based on your individual skin and goals.

An effective anti-ageing routine should be tailored to your individual skin concerns.

Face Dr offers professional skincare programmes designed to target concerns such as fine lines, wrinkles, uneven skin tone and visible signs of environmental and chronological ageing.

Yes. Face Dr offers products that can be incorporated into routines for sensitive, dry or dehydrated skin.

Your Skin Expert will consider your skin's sensitivity, current routine and concerns before recommending products and advising you on how to introduce them.

Yes. Face Dr is an authorised stockist of ZO Skin Health, Clinical Skin, Glytone and Obagi Medical in Ireland and supplies genuine products through official professional skincare channels.

We recommend avoiding unauthorised sellers and marketplaces, where the authenticity, storage conditions and age of professional skincare products may not be guaranteed.

Yes. Face Dr offers free online video skincare consultations to clients across the Republic of Ireland.

You can speak to a Skin Expert from the comfort of your own home without needing to visit a physical clinic.

Yes. Face Dr offers free online skincare consultations with Skin Experts.

Your consultation is designed to help you understand your skin concerns and create a personalised skincare regime.

You can book a free video skincare consultation through the Face Dr Ireland website.

During your consultation, your Skin Expert will discuss your concerns, current skincare routine and goals before recommending a personalised regime.

Your Skin Expert will ask about your skin concerns, current skincare routine, lifestyle, skincare goals and relevant medical or treatment information.

They will then assess your needs and recommend a personalised skincare regime, including advice on which products to use and how to use them.

Face Dr offers different consultation options depending on your needs.

If you are unsure which consultation is right for you, start with the consultation option recommended when booking.

No. You do not need to know which products you need before your consultation.

Your Skin Expert will assess your concerns and help you identify the products and routine most appropriate for your skin.

Before your consultation, consider:

• Your main skin concerns
• Your current skincare routine
• Products you are currently using
• Previous skincare treatments
• Your skincare goals
• Your approximate skincare budget
• Any relevant medical or treatment information

Having your current skincare products nearby can also be helpful.

Yes. Face Dr's online consultation service allows clients across the Republic of Ireland to speak to a Skin Expert online.

You do not need to live near a physical clinic to access professional skincare advice.

Yes. Personalised skincare is at the heart of the Face Dr service.

Your Skin Expert will recommend a regime based on your individual skin concerns, goals, lifestyle and budget rather than simply providing a generic skincare routine.

Face Dr provides ongoing support from Skin Experts throughout your skincare journey.

Your Skin Expert can help you understand your products, monitor your progress and make recommendations as your skin changes.

Yes. Existing Face Dr clients can book a free review consultation to discuss their progress, ask questions or make changes to their skincare regime.

You can access your Face Dr account to manage your skincare journey and book review consultations.

Your skincare regime may need to change as your skin changes.

If you develop new concerns, experience changes in your skin or want to review your routine, speak to your Face Dr Skin Expert so they can advise you on the appropriate next steps.

ZO Skin Health is a professional skincare brand developed by dermatologist Dr Zein Obagi.

The range uses high-performance active ingredients and advanced formulations to address concerns including ageing, pigmentation, acne, uneven skin tone and sun damage. Face Dr is an authorised ZO Skin Health stockist in Ireland.

ZO Skin Health offers products and programmes designed for a wide range of skin types and concerns.

However, not every ZO product is suitable for every person. Your Skin Expert can recommend products based on your individual skin and goals.

The order and frequency of your ZO Skin Health products should be based on your personalised skincare regime.

A typical ZO routine may include cleansing, exfoliation, toning, targeted treatment and hydration, but your Skin Expert will determine which steps and products are appropriate for your skin.

Your Face Dr account provides your personalised AM and PM skincare regime, including the order in which to use your products.

Your Skin Expert can also explain how and when to use each product during your consultation.

We recommend purchasing ZO Skin Health only from authorised stockists.

Unauthorised marketplaces such as Amazon or eBay may not provide the same assurance around authenticity, storage conditions or product freshness. Face Dr is an authorised ZO Skin Health stockist in Ireland.

How long a ZO Skin Health product lasts depends on the product, how frequently you use it and the amount you apply.

Your Skin Expert can advise you on the correct amount and frequency for your personalised regime. For example, Face Dr advises that some products used twice daily can last approximately two to three months, while daily pads may last one to two months.

Your Face Dr account allows you to access your personalised skincare regime, view product pricing, purchase and reorder products and book review consultations.

Log in to your Face Dr account to access and reorder your recommended products.

You can also use a Face Dr reorder form where available.

That's fine. If you already use ZO Skin Health, you can contact Face Dr to begin your skincare journey and complete the relevant order or consultation process.

If you would like your routine reviewed, we recommend booking a free online consultation with a Face Dr Skin Expert.

Yes. Your skincare regime can be reviewed as your skin changes.

Speak to your Skin Expert if you would like to discuss changing products, introducing new products or addressing a new skin concern.

Face Dr is an online skincare clinic providing professional skincare products and personalised skincare advice.

Our Irish service allows clients across the Republic of Ireland to access ZO Skin Health products and free online consultations with Skin Experts.

Face Dr combines professional skincare products with personalised expert support.

Rather than simply selling skincare, we help you understand your skin, create a personalised regime and provide ongoing guidance throughout your skincare journey.

Yes. Face Dr is an authorised ZO Skin Health stockist serving clients across the Republic of Ireland.

Face Dr Skin Experts provide personalised skincare advice through online consultations.

They assess your skin concerns, discuss your current routine and help you choose professional skincare products appropriate for your individual needs.

You can contact the Face Dr team by emailing hello@myfacedr.com.

If your question relates to your skincare regime, our team can direct your query to a Skin Expert where appropriate.